FAQ

Carpet cleaning takes about 30 minutes to steam clean (hot water extraction) for a standard room. Carpet cleaning time can vary depending on soiling & staining.

Carpet steam cleaning or hot water extraction is known to remove up to 97% of the dirt and bacteria from carpets. This method is recommended by over 95% of carpet manufactures. As one of the best carpet cleaning companies on the Gold Coast. We have the most up to date technology for superior carpet, rug, mattress and couch cleaning. Many ordinary carpet cleaners still use the old manual scrub wand method because it has been around for over 40 years. This technique only cleans from two directions, often producing unsatisfactory results.

Usually a carpet will take 4 to 24 hours to dry. However drying times will vary depending on a few factors including the type of carpet wool or synthetic, Soiling, Weather, Airflow and Carpet pile thickness. You can help speed up the drying process by using ceiling fans, open doors and windows for airflow, industrial fans, dehumidifiers, and air-conditions in summer. Dry cleaning carpets has a faster drying time but doesn’t clean carpets as deeply and efficiently as the hot water extraction method.

Different fibres and synthetic materials require professional service to maintain the life of your carpet whilst cleaning it thoroughly. The strength of extraction and heat of cleaning water is not even close in a hire/rent or buy option. Professional carpet cleaning machines kill bacteria, dust mites and deep clean something regular retail cleaning machines and products cannot do. Qualified trained professional cleaners can remove stains and maintain the quality of your carpets for years to come.

For high traffic areas, large families with kids and inside pets, we recommend every 6- 12 months. For maintaining healthy living areas in general, every 12 months would be recommended. An average residential professional carpet clean is recommended every 6-12 months. Sooner for smokers, allergy sufferers or carpets that get heavy use.

Not all stains are removable, however they will generally lighten. We guarantee that if we can't remove a stain that no one else will be able to remove it either.